To the management of Design Story
I would like to extend my appreciation to my ID Mr Frank Lim for his prompt follow up, design and management of the renovation work for my apartment in Dakota that was completed in April 2017
I remembered during our first meeting, Frank was being informed by me of the tight timeline that I have to complete the renovation for the apartment.
A seasoned ID, he worked out the timeline required for the renovation works and accepted the job confidently which none of the other ID are willing to give me the promise for the handover date.
During the renovation, he has provided very practical advices and amended some of the ideas that I have set out initially so that the layout of the house will be more practical for my daily use.
I am very pleased especially when the job was completed and the apartment was handover to me a few days before the deadline was set with no variation required.
After sales service was excellent with prompt response when I seek his assistance after the renovation was completed
In fact, I have recommended him to my circle of friends but I believed his professional service deserved to be noted.