Good Value,
Smooth Experience

We want to express how much we appreciate the design of our new home. Thank you for making such a significant contribution and handing the house over to us smoothly. Your patience towards our indecisiveness is truly commendable and your advise to the colour proposal is what our family wanted. You came to us as a very practical interior designer who can deliver good value for both modest and high end projects. The desire to provide good value to his clients was also apparent in his time management and record keeping on the project.

We would like to thank Design Story Pte Ltd and Frank for transforming our flat to a place we can call home!

Freya Lim, Riversound Residence

Mark Jance / Facebook

Precise, Punctual & Professional

I am writing to express my appreciation and special thanks to Design Story. Design Story was the interior designer for my Condo at Punggol which was completed not only on a tight schedule given, and the quality of works are not compromise as well. In fact, before I met Design Story to get more options and designs for my new house, I had already sign up a package with another ID firm but I changed my mind after meeting him and I was even willing to forgo my deposit with the other firm.

Throughout the discussions and meetings, Frank demonstrated his knowledge and his ability to conceptualize ideas that align to what I had in mind. And when the work commence, he was always quick to response to my queries on the renovation and handed well to my hard-to-please attitude and meticulous behaviour. I was also impressed with his efficiency and the way he handed rectification works after completion which suits my convenient timing. I have no qualms to refer him to my corporate and social circle. Once again, I would like to thank Frank Lim and Design Story for the job well done to my new home.

Claire Teo, Trellis Tower

Mark Jance / Facebook

Referred & Reassured

After seeing many ID firms some of which were referred to by friends, we had almost decided on one when we met Frank Lim. Subsequently when we visited their showroom cum factory, we were impressed by the way the designs are communicated and resolved in real-time and that gave us a confident boast that the carpentry are not out-sourced hence, there will be quality controlled.

We wish to thank your company for the practicality and aesthetically pleasing designs and the lead times for planning and implementation was very short as well but they still delivered on time. Their follow-up after sales service is very prompt as well when we needed some adjustments for our shelving and door which they attended to immediately.

We are happy that we selected your company to do our home renovation and would gladly recommend to our friends as well. Thank you once again for the great work!

Mr & Mrs Lim, Forestville

MIRORIM

Doubt Demolished

Although Design Story came highly recommended, I still decided to research other designers. After meeting some others and obtaining quotes, I knew Design Story was the best fit. Even though their quotation was not the cheapest, I felt comfortable with Design Story’s knowledge and suggestions and the final outcome has been nothing but compliments and I will not hesitate to refer Design Story to my family, relatives and friends.

Micheal Tay, Bukit Timah

Mark Jance / Facebook

Delivered On Deadline

I would like to extend my appreciation to Design Story for their prompt follow up, design and management of the renovation work for my apartment in Dakota that was completed in April 2017.

I remembered during our first meeting, Frank was being informed by me of the tight timeline that I have to complete the renovation for the apartment.

A seasoned ID, he worked out the timeline required for the renovation works and accepted the job confidently which none of the other ID are willing to give me the promise for the handover date.

During the renovation, he has provided very practical advices and amended some of the ideas that I have set out initially so that the layout of the house will be more practical for my daily use.

I am very pleased especially when the job was completed and the apartment was handover to me a few days before the deadline was set with no variation required.

After sales service was excellent with prompt response when I seek his assistance after the renovation was completed

In fact, I have recommended him to my circle of friends but I believed his professional service deserved to be noted.

Thank you!

Jasmine Tan, Dakota Crescent

Mark Jance / Facebook

Responsive, Responsible & Highly Recommend

We came across Design Story as we are browsing the net looking for Interior Designers. We did short list quite a number of them but our final choice was Frank. He was a very professional and helpful person. The price he quoted suits well with our budget too. Frank was very responsive throughout the entire process.

There was a time that we had some concerns as we are going away and did called him in the middle of the night, and Frank attended to our queries without hesitation. The renovation process was smooth and they manage to complete it on time. However, when our furniture was delivered, somewhere along the way the paint work got chipped off. We told Frank about it and he got it rectified in just 3 days! It was a very good experience working with him, unlike the previous experience we ever had. We had also recommended them to my sister. We would definitely engage them again for future renovation!

Felicia, Jurong West

MIRORIM

Unique & Understanding

Design Story was a friend’s recommendation and after comparing with other IDs, we felt that his designs was more suitable to our needs and was indeed a knowledgeable person.

He gave us a proposal of the design and we felt that his design were unique and accommodate to our lifestyle. Frank was very patient and a good listener. He listened attentively to our needs and managed to deliver what he promised. We were happy that everything went smoothly as he kept us updates on the progress of the project throughout and it was a good decision to choose him for as our interior designer!

Mr Ang, Ang Mo Kio

Mark Jance / Facebook

Quick With Queries
(and handover)

We came across Design Story from Qanvast. Out of all the IDs that had reached out to us, we felt comfortable with Design Story. During our meeting, they gave us lots of ideas and suggestions for our renovation.

We were quite impressed with their portfolio which showed some of their unique previous works and designs. The renovation was smooth, Design Story was responsive and managed to reply quickly when we had some inquiries and questions. We gave them a timeline for the project until the end of May but were surprised when he handed over to us two weeks earlier! Thankfully there were no issues and our ID handled the project very well.

Ze Kai, Sembawang

Mark Jance / Facebook

Warm & Approachable

I sent a quote request in Qanvast and was recommended 5 IDs. Out of all the IDs, only Design story reached out to me. I felt that since they were the first one to respond and contacted me, I decided to discuss with them further on the renovation plans. It was less hassle as I knew what I wanted and just explained to Design Story my ideas for the renovation. They were warm, approachable and patient with my requirements. They then showed their proposal I knew they were the person for the project. I was glad that the renovation was smooth and there were no issues at all!

Connie, Punggol

MIRORIM

Detailed, Transparent &
Solution Provider

Great experience working with Design Story for the renovation of my 4-room resale HDB. They were professional, familiar with HDB regulations, and very communicative. Frank is obviously experienced in the renovation business and the sub-contractors were well-managed. Our designer and project manager was Jason who was patient dealing with our questions and worked hard to resolve issues that cropped up in the course of the work.

I chose Design Story initially mainly because their quotation was detailed and outlined all the works that needed to be done to achieve what we wanted, so there were no surprises with the bill at the end of the day. They do carpentry work in-house; they pay attention to it, and the quality is good. We also asked them to custom-make a fold-down table after we saw one in their office, and we’re very pleased with it! I am also happy with the design solutions they offered for the small bathrooms. All in all, it was much smoother-sailing that I anticipated; the main problems were delays due to supply chain issues. Even after the official hand-over, they were still helping us to resolve some unexpected minor problems, which we appreciated.

Audrey Wong, Woodlands 

Mark Jance / Facebook

Timely & Trustworthy
(Fantastic Management & Results)

I engaged Design Story while we were away in the States. Every single thing was done via WhatsApp and email. They are very responsive and professional. He knew exactly what I needed when I told him I wanted max storage space. He managed the whole remodelling without us being here and I knew I could trust him to come up with the best design and color schemes. The results were fantastic. My home looks like a whole other apartment. One from a magazine! He also managed to finish ahead of schedule and we were able to move right in when we arrived at the airport. I would definitely recommend Frank to anyone looking to renovate their home.

Samantha

Mark Jance / Facebook

Impressed by 3D

Very grateful to have Design Story with us for our first house renovation. They are very professional and knowledgeable in their scope of work. We are very impressed that their 3D design really turns out exactly the same as the actual one.

During the renovation, Design Story always update us regularly and went the extra miles to make sure that everything is in place. Really appreciate all their hardwork. Will definitely recommend him to my friends.

Amanda Ting

MIRORIM

Done Despite Disruptions

Thank you Design Story for transforming a dated place into a contemporary and cozy home. The common understanding shared between us ensured a smooth renovation process. Despite the inconveniences brought on by COVID-19, the renovations were completed punctually and efficiently, without compromising on the health and safety regulations. We would definitely engage your services again for our next home and strongly recommend your services to our friends.

Mr & Mrs Ow, Tanglin

Mark Jance / Facebook

Very Patient & Proactive

I would like to thank our ID, Design Story. They were really patient in accommodating to all our requests. We kept changing our minds about the designs we wanted yet he was patient in changing them for us. Design Story never failed to make sure that we were fully comfortable with the design before embarking on the renovation.

Whenever we had doubts about certain designs and details, they always ensured us that the choice we made was right and everything would turn out well. They were really understanding in meeting our needs and came up with various designs to allow us to choose from. When we first met them at their office, we were impressed by how well designed it is. We were comfortable sitting in the office that was designed to look like a home for hours while creating our dream home.

During the discussion we were really pleased with the questions Design Story asked as there were details and issues we had not thought of. They were honest in the quotation and tried their best to work within the budget we gave. The renovation process was quick and smooth, and Design Story always kept us updated with pictures of the progress of the renovation. They are also a really responsive ID. They never failed to pick up phone calls from us even at 10pm at night when we were having doubts about certain details.

Indeed, we are really happy and impressed with the whole renovation. My friends and family who came over to my house were really impressed with the workmanship and left with a good impression of the house. We recommend Design Story to anyone who is looking for a reliable, responsive, creative and patient ID. It was a pleasant experience working with them and we look forward to working with them again in the future. Thank you so much Design Story!

Jesslyn Sim

Mark Jance / Facebook

Excellent Service & Scheduling

Thanks to my brother-in-law for recommending us to Design Story. My husband and I were so amazed when they handover the renovated unit to us. As both of us are over 65, we don’t go down to the new flat during the renovation periods.

Design Story was left to liaises with the electrician and the aircon contractor whom we engaged separately (these decision by me was an error, In fact I should only engage Design Story to handle everything including electrical and aircon for better coordinating of work schedules instead of 2 others contractors, just to save a few hundred $).

I like to extend my appreciation to Design Story the professional ID, for their professional skills and advice transforming our 3 room unit into our dream home that allows us to live more beautifully. Relatives and friends who visited our new home, complimented the design is simple and nice, its like living in a Condo. Most importantly its easy to up keep for 2 elderly couple.

Once again, we want to say a BIG thank you, Design Story for visualising our home, your patience, your trustworthy, and for being so tolerance towards the other contractors. And most of all, your service quality provided is excellent! We would highly recommend Design Story to anyone. Thumbs Up! ?????

Violet Oi

MIRORIM

Cozy Home Environment

I chose to use the ID  Design Story through recommendation by a family member. I am very happy with the renovation done at my apartment & would definitely recommend anyone who is looking for an ID to renovate their house. I now look forward to going home to a cozy & nice home environment.

Lisa Lee

Mark Jance / Facebook

Calm Under Coordination Challenges

Had engaged Design Story for the renovation to our condo apartment. We share common design style and ideas while they also listen to our requirement and constraints.

Design Story produce decent 3D and aligned to what we need to achieve for our desired Carpentry work. Calm and patient during our discussion and also at time adapt to our last minutes changes. Given great advise to the selection of material and choice of colours for various installation which we greatly appreciate.

Implementation and installation near Chinese new year period was very challenging, Design Story and their carpenters demonstrate professionalism getting Carpentry work installed on time and rectifying every single issues which we raised. Many effort for coordination and planning required for scope excluded which we co-partner to achieve completion together. We successfully move in on our target date. Great Thank You to design Story!

Terrence Ng

Mark Jance / Facebook

Honest & On The Ball

Consulted several IDs before choosing Design Story’s service. No doubt that their fees are on a steeper side, the pivot point was the effort of 3D drawings they presented in retrospect to other IDs. 80% true to fact that their drawings are translated in the real life. If it can’t be done, truthful feedbacks are given.

Ultimately, Design Story’s team will deliver and uphold upon what’s agreed. Before going to any ID is important to know what you want. I was selective on what I want, contrary, my mum was clueless. Design Story was patient and much willing to acknowledge our needs and designed what we like.

I work long and odd hours and they were always on the ball with my messages and requests. Workmanship, their carpentry work is satisfactory. Nonetheless rectification work is carried out timely and effectively. Deliverables & Timeline was punctual even though we the COVID restrictions then. Overall, great effort and work done by Design Story. Very much appreciative of designing the place to be comfortable and welcoming. Thank you

Estee

MIRORIM

Dream Home Come True

We were introduced to Design Story through our friends referral. Being new first time owners, they are able to gather our ideas and manifest them into reality. Design Story is professional and knows their stuff well and was able to answer our queries and provide quick alternatives when materials were out of stock or when issues cropped up along the way.

During the renovation process, we have a few minor changes but they are always accommodating and quick to assist us. Design Story is creative in their design and 3D drawing. We loved the fine details and appreciate the effort they put for us in their carpentry for example a built in shoe cabinet to maximise the space. We are very grateful that Design Story was able to complete the project within a short time span and during peak period as well. The renovation process was smoother with their expertise. A big thank you to Design Story for making our dream home come true!

Lam Zhi Hui 

Mark Jance / Facebook

Fortunate To Meet Design Story

The journey looking for the right interior designer (ID) quite difficult for a plan major renovation for a recent purchased unit in August 2021. Conducted a search on good renovation companies. Sadly many customers seen with unpleasant experienced with poor actual renovation outcomes. Quite worried, as not sure who could be trusted for a good, right ID. Even more difficult to find an ID person with honesty, integrity with good quality reliable workmanship.

Then started to search for more sincere genuine renovation reviews. Then see more issues on client’s problems during and after their renovations. As looking for an ID with own carpentry workshop with good carpentry workmanship skills so few. Then started to test how well ID communication skills was. See if their sincere communication skill response good enough, especially concerning design, cost, timeline, inventory issues, manpower, etc. Few responded with sincerity. Few eager to sign immediately without proper explanation and planning details. Few giving good, expensive free gifts package deals (which too good to be true).

Then meet Frank, from Design Story. In the first contact, felt good as his personality of a good person, showed clearly. Means a sign of a person with sincerity and honesty. Very glad and felt fortunate to meet Design Story. Completed the dream house renovation recently with nice modern design in Feb 2022. Below my sincere genuine review feedback about Design Story with Frank.

5 STAR Rating Quality System

3D Design Plan – 5/5

Communication Response – 5/5

Constructive Design Feedback – 5/5

Contract Details & Professionalism – 5/5

Workmanship Quality – 5/5

Final Design Actualization – 5/5

Honesty & Integrity – 5/5

Mr Said Sastro

Mark Jance / Facebook

Won Us With Their Effort, All We Can Say Are Good Words

Firstly, i would like to commend Design Story for being the best ID amongst the rest that we have surveyed. They were the only ID that gave us a clear quotation with digital drawing for us to view their works. It was impressive!

The main reason why we actually decided to choose Design Story as our ID. Most of the IDs we surveyed, (we surveyed about 6-7 IDs) only gave us a generic quotation with nothing to visualize on. First impressions are the most important and Frank won us with their first effort! It was the main factor that made us decide to have him as our ID. We knew we were in good hands with Design Story as they are always frank about the reality of some of the renovation ideas.

Secondly, Design Story made sure that everything was seamless from the very start, and I must say, it was a smooth sailing experience. Every week, we came to our bto to see progress being done for our renovation and we were very very impressed. Every week surely there was something that was done.

Thirdly, despite the Covid situation, they were able to coordinate and communicated clearly of every aspect of the renovation well and there was no long waiting times for each aspects. Design Story made it convenient for us during selection of tiles and colour schemes by shortlisting those that fit our home concept. Everything was laid out for us in the office and we didn’t have to go down to some tile shops to view even. I feel that this was great as, if he had brought us to a tile shop to choose the tiles and colours, we would eventually be so spoiled of the many choices and wasted time to pick out what we wanted. Design Story narrowed down our choices and it was such a breeze settling all the tiles selection.

Fourthly, we had started our renovation mid of August, and the whole renovation lasted for 3 months. We moved in comfortably by mid November. Seriously, the renovation took place fast and with great quality. We had neighbours who started their renovation the same time as us, and still not done with their renovation even up till date, Feb 2022. So i must really thank Design Story for being efficient and for all of his hardwork. They would always reply to any of our concerns within minutes regardless of time and we always seek their great opinion when it comes to getting the home appliances so as to match the concept of the renovation. Design Story made everything easy with their feedback.

Last but not least, definitely there were some little hiccups, but Design Story rectified everything almost immediately or the next working day. They always reassured us that any problems or dissatisfaction will be addressed and rectified. We had some issues with our Island+dining table but Design Story made sure to rectify it before handing over the house to us. We could see their sincere effort to make sure things were rectified up to our satisfaction, as they went down on their own to fix the things we pointed out to him. They are definitely a very reliable ID and would go out of the way to make sure their clients are happy with his works. I am really happy with how the house turned out.

In comparison with the digital drawings he had for us, it was definitely 95% similar! All i can say are good words for Design Story. It’s a major plus point to engage a Renovation ID that has In-House Carpentry during these Covid times, to ensure all works are running smoothly. We’re fortunate to have them as our ID as to be honest they are very meticulous and will factor in all the little little details that we home owners might overlook. They are strong on aesthetics and practicality which is in line with our expectations as well.

My husband and I are very happy to have engaged Design Story and to have them as our ID. We love our home so much and all of our relatives are shocked with how big and spacious our home look like despite it being a 4 room bto, all thanks to Design Story. They really kept to our theme and concept of a timeless, minimalist and modern home!! Very highly recommended! Design Story is really such an easy going, friendly and honest firm to work with. Thank you Design Story, for making our dream home come true!

Todavia LeAmore

MIRORIM

Star Quality Is Their Attention To Customer And Efforts Made

We are fortunate to have Design Story as our ID. We are pleased with the transformation that they have given our home and the level of service that they have offered.

We choose design story because we really appreciated Frank, who is the owner of the firm, directly attending to us. He was extremely responsive and attentive in providing us solutions to any challenges that we had. On an ongoing project management perspective, Jason was in charge of dealing with the day to day.

Jason showed the same care and customer centricity as Frank did and we really enjoyed working with him. The size of project that we had with DS was relatively small but Frank and Jason still provided the same care and attention to our project.

I was also impressed with several subcontractors that DS engaged. In particular, the ceiling and the painters were able to do an excellent job considering the initial state of the house. Overall, I would say the star quality of the team is their attention to the customer and efforts made to accommodate any request, no matter how small. Thank you Frank and Jason for the great work done and helping us on this renovation journey!

Kim YIming

Mark Jance / Facebook

Efficient & Communicative, Listens Well & Understands

Ryan Lee is efficient and communicative ID. We are happy with his dedicated work. Through the whole process, Ryan listens well and understand what we want. He also gave us advice on choosing colors, maintenance of tiles and share the different qualities of woods for our knowledge. All the site works he arranged for were delivered in a timely manners. The end result of our toilets were to our satisfaction. We are very happy and we absolutely recommended his service.

Acha Ace

Mark Jance / Facebook

Good Design Suggestions &
Value For Money

I would highly recommend as they gave good design suggestions and it was value for money. Our designer was efficient in responding to our enquiries, provided constructive feedback and was understanding in meeting all our requirements and incorporating it into the design. Workmanship quality was good and satisfactory and they even manage to complete their works in a timeline that was shorter than expected.

Sarah

MIRORIM

Quick & Informative

Design Story rendered the first design for us and we didn’t like it. They didn’t take too long to come back with a new design after we told them about what we are expecting. Throughout the renovation process, Design Story updated us progressively and gave us advice when it comes to furnishing the house. They also did rush the house for us knowing that we needed to move in ASAP. Overall, we had quite a good experience dealing with Design Story.

Samantha Chong

Mark Jance / Facebook

Gave Professional Advice But Was Never Pushy

We started looking for an ID through Qanvast during circuit breaker in April 2020 and got to know about Design Story. They were prompt and very quickly contacted us and arranged for a first video call to understand our requirements and needs.

Design Story continues to follow up, made changes to their already great design based on our needs and gave professional advice and suggestions but was never pushy. We eventually went with Design Story as we could resonate with their designs. Even after signing up with them, Design Story was very receptive to our ever growing requests and changes and fulfilled them with no complaints. The renovation process was also a breeze with daily updates and photos from Raymond.

Design Story has their own in house carpentry factory which they take huge pride in with the quality of the cabinets and feature walls. Thank you Frank and Raymond for all the hard work put in to transform our place!

Hui Hoon Tan

Mark Jance / Facebook

Went The Extra Mile To Make Things Work

Design Story was very hands-on and on top of things throughout the renovation process. They were very responsible, went the extra mile to make things work and gave regular updates on the progress, particularly during key milestones. The overall workmanship quality was good, executed with attention to details, especially for the wet areas (bathrooms, kitchen) and living and bedroom cabinets. Good suggestions were also given on choice of colours, materials and space planning.

Felly

MIRORIM

Understood Our
Needs & Concern

We had a good experience working with Ryan in renovating our place. He understood our needs and concern and proposed great ideas to maximise storage space. Ryan was very responsive to our queries as well. We were glad we had Ryan guiding us along as this was our first home. He provided us tips and cost saving options.

Marilynn Lee

Mark Jance / Facebook

Reliable, efficient, hardworking, caring, productive, helpful, proactive, friendly, amusing, pleasant and a very good listener.

We chose Ryan Lee as our contractor because he had 14 years of experience and his office also has a carpentry shop. We found him to be very reliable, efficient, hardworking, caring, productive, helpful, proactive, friendly, amusing, pleasant and a very good listener. He took the initiative to bring us to look for the right fittings for toilet and kitchen and even took the trouble to fetch us to look for appliances and furniture with us. Ryan went the extra mile to make our life easier by being present in our premises when PUB, SINGTEL, GAS, AIRCON came to do the installations. He also arranged for us all the deliveries like furniture, appliances, TV and others to come on the same day and was present with us. Even after the house was handed over to us our little complaints were attended too immediately and all was done with a smile. In all, Ryan made life easy for us and above all his work was beyond our expectations.

Terence Anthony

Mark Jance / Facebook

Approachable & Easily Contactable

After going through a few IDs listed from Qanvast, we decided on Design Story. Ryan was our ID. He was approachable and understand what we wanted for our home. He carefully planned and knows how to utilize spaces and work within our budget range.

Having a built-in (full length) wardrobe for the master and the common room, each compartment designed to cater to our clothes size. On top of that we had a hidden shoe rack (hides our bomb shelter at the same time), a cabinet space, and a prayer hall. These align seamlessly in our living room. We wanted to have more light entering the house, hence we decided on haking half of the kitchen wall without compromising storage options. We had cabinets on both sides of the kitchen with perfect cutouts for the fridge and a tall cabinet for our oven. Even after the renovation, Ryan is easily contactable to rectify issues that we faced.

Nurul Asyikin Redzuan

MIRORIM

Well Planned & Executed

Everything was as planned and nicely executed though slightly beyond projected timeline due to unexpected circumstances. ID was helpful and proactive in his ideas and suggestions. He volunteered to source for suitable items that we needed and went the extra mile to present colour scheme and designs out of our radar, which turned out to be quite good. He set high expectations and standard for the quality of work done and got through his demands with the different groups of people he worked with. He is someone who can see through the project well. Fast in responding to queries and very on task.

Chwee Eng Lim

Mark Jance / Facebook

Genuine, Meticulous & Experienced

We engaged the services of Design Story after shortlisting and meeting at least 10 IDs. We chose our ID Dorothy Seah as she came across as punctual, genuine, meticulous and experienced. Her quote was slightly above average, but was reasonable given her good services. Initially, we did not want to do a “full” renovation for our resale unit, but with her advice on the pros/cons, and drawbacks, we embarked on a full renovation of 2 toilets, 1 kitchen, 1 study area and wardrobes for 2 bedrooms. She provided good recommendations based on our criteria of being functional, easy-to-clean and going with neutral tones. She also took much time to answer many of my pre-reno questions, even before our engagement, which I greatly appreciate.

We are very thankful to have chosen Dorothy. Her project management skills were superb — she carefully planned out our renovation schedule, and followed-up closely with us on outstanding decisions. She planned ahead and asked us for our decisions on many minute details way in advance, this made our actual reno execution part very seamless. Given there are so many decisions to be made and so many moving parts, I would say most works went smoothly as planned (hmm, based on many reno horror stories I’ve heard, this was rare)! She completed our renovation project about 1 week before the projected completion date. Workmanship by the tilers and carpenters are pretty decent. Post-renovation touch-ups were also promptly done. All in all, we are very pleased to have hired Dorothy as our ID, and we would highly recommend her to our friends and family.

Jenny Tan

Mark Jance / Facebook

Patient & Pleasant

I was handed a list of 5 IDs from Qanvast and Dorothy from Design Story was the first that I visited and struck the most for me out of the 5. She was patient and pleasant in dealing with our design needs and have never complained despite us changing few times (fickle-minded abit!), the design and output matches perfectly and it was so loved by all who visited our place. Even deliver ahead of time!

Nur Sufiyan Adam

MIRORIM

Resourceful, Hands On & Go The Extra Mile

It was a very pleasant experience working with Raymond of Design Story! He is very resourceful as we wanted gym flooring for one of our rooms and he was the only ID we spoke to that was able to source the right material for us. We also wanted a bike cabinet, among other things, which he customised and carefully designed for us. Raymond goes the extra mile and is very responsive and hands on. We had nothing to worry about as he constantly provided updates on the works. Carpentry was excellent as well, no complaints. Overall, a great experience and smooth-sailing renovation journey!

Cheryl

Mark Jance / Facebook

Good Ideas & Very Dedicated, Hassle-Free Renovation

Design story was recommended by Qanvast. First meeting with Dorothy from design story itself was great!. She could understand our requirements perfectly. She has great experience and good ideas. We were very comfortable talking to her. Very dedicated n we got our house much before the committed date. She is very systematic and nothing went wrong. We love our new home. Highly recommended. Hassle free renovation. Well organized very important for us. She was always accessible. Even on a holiday. The interiors ( wood work) look very neat and perfect. Even the paint work is very good. Lights are all perfectly placed n just what is required. We loved their work.

Prathika

Mark Jance / Facebook

Workmanship On The Carpentry Work Is Great

Qanvast recommended 5 design firm to us and we engage Frank from Design Story for our flat renovation. We chose Frank as he is very responsive and responsible person. He understands what we are looking for and goes to every detail. The renovation goes smoothly and complete timely. Workmanship on the carpentry work is great as well. The house turn out the same as the 3D drawing. Overall we have great and hassle free renovation and very happy working with Frank.

Selvy Octavia

MIRORIM

Grade A Experience

We were fortunate to have Frank as our ID for our latest home. We are very pleased with his service and the quality of the renovation works rendered. This is the 3rd time we are changing housing because of family needs. We are quite particular with carpentry finishes and we want to find someone who can meet our expectations.

We met up and discussed with 5 other IDs and finally decided to engage Frank’s services primary because he has his own carpentry factory in Woodlands and he can ensure quality assurance. Frank invited us to his office for a tour of his factory and showroom. In addition, he left us with a good impression at our 1st meet up. We felt that Frank is the type of service provider who is patient, reliable and sincere. We have good communications with Frank. He is speedy in answering text messages and calls. Frank is a good listener who remembers about what has been discussed and follows up. He proposes ideas during our discussions which we think is practical and adept, and it turns up well designed eventually.

As our new home is prefabricated and we were instructed not to have any hacking of the structural walls, we were quite mindful of that and wanted an ease of mind after renovations. Frank was able to propose alternatives/solutions for many of the mind boggling issues. The whole renovation completed 1 day ahead of initial schedule and our family members were delighted with the renovations. The carpentry works are top notched.

We will highly recommend Frank to any of our relatives or friends who are looking to renovate their home. Frank extends his services beyond what was included in the contract. He even helped us in solving the narrowing our electrical stand up desk’s width. Cheerios!

Danson Tay

Mark Jance / Facebook

A Company That Takes Pride In Their Work

Being a well informed and savvy person, Design Story was prepared to engage a new client like me. They were not ‘pushy’ but share their ideas from their wealth of experience. This was unlike another ID recommended from Qanvast too who came and did measurements and gave plenty of suggestions but failed to follow up after the first visit. This is my first time doing renovation albeit only a portion of the house but Design Story was willing to take up this job. The designer communicates effectively and attends to the rectification fast without any hesitation. They coordinate well with all the other necessary parties involved in the renovation. Project completed ahead of schedule thus allowing me to enjoy a pleasant home stay. Must complement on the process and end product especially the carpentry works. This is a company that takes pride in their work.

Bew

Mark Jance / Facebook

Portfolio Covered What We Were Looking For

We went ahead with Design Story as we felt that he was able to understand our requirements and was responsive. We found that their portfolio covered what we were looking for. When it was time to choose tiles and laminates, Design Story gave their suggestions which we were very pleased with. The renovation process went smoothly. There were minor rectifications needed and he attended to them quickly. Overall, very efficient and responsible!

Leanne

MIRORIM

Efficient & Easy Going

We decided to engage Frank from Design Story for our renovation as out of the 5 IDs recommended to us, we preferred his portfolio and he was also very responsive and easy going. We also felt his quotation was competitive and that he understood our brief and design aesthetic well. Frank was efficient and kept us informed about the process along the way, especially since me and my husband were not able to visit the site very often. Apart from one hiccup in which one of our built in cabinets ended up being a lot bigger than we had expected and it being too late to change when we found out, the rest of the process went smoothly and we are happy with the outcome. We will not hesitate to recommend Frank to others.

Teresa

Mark Jance / Facebook

Second Engagement & Skillful Workers

This is the second time we engaged Frank for our renovation. We renovated our flooring, wardrobe, etc.the contractors engaged for the furniture works were skilful and promptly deliver as promised… although we were still staying in while Reno was ongoing, the arrangement on the work in phases were well planned. the inconvenience was minimised. he gives ideas and understood our needs and was patient. he responds promptly whenever we have queries. good service.

Brenda Tan

Mark Jance / Facebook

Listen Attentively & Make Constructive Recommendations (Sincere)

We got to know Design Story through internet readings. Designer – Frank, is a man of not many words. In exchanged, he listened to our request and idea attentively, making constructive recommendations for more improvements to the design. Frank is extremely resourceful, detail, patient, helpful and sincere throughout the whole engagement. Importantly, price quoted is competitive and good workmanship. Now, we got our dream home which is better than our original ideas and also know a friend, Frank of Design Story

Sim MT

MIRORIM

Detailed &
Immaculate Service

I approach Design Story to renovate my resale condo after reviewing other designs and quotations from 4 other companies and also upon the recommendation of my relative. On first Impression, Frank, the chief designer instill confidence in the way he approaches my project. I do not have any theme or specific idea other than I request for him to fit some reuse furniture and new furnitures into my new place. It is a project that comprises of extensive build-in fixture throughout my new place. He handles every single details from start to end.

I would highlight Design Story and specifically Frank’s service on the following;

1. Detailed and immaculate service
Clear explanation in communicating his design concept, hassle- free coordination for the delivery of new appliances and furniture/ furnishing, prompt and robust support in follow up of my query even after warranty period

2. Good and durable carpentry quality
The design and quality of carpentry work is clearly impressive. Even the grain of the wood has been aligned fittingly for an overall astounding “ look/ feel and that speaks volume of the attention to details of the carpenter and workers. It is designed with much care to space design to ensure that doors on the kitchen cabinet do not hit one another when in use.

3. Value for money design and deliverables
Design Story quotation came in at the highest quote among all. It took a little negotiation and flexibility on Frank’s part to seal the deal. I am glad we trust our first impression of Frank and his confidence which was build up over many years in this line. On review, it is truly value for money in what is the final outcome. I truly hope that you too will benefit and enjoy the service and deliverables from Design Story as much as we do. Talk to Frank and I am sure he will be able to meet your expectation, if not exceeding it.

Lawrence Yap

Mark Jance / Facebook

End Result Turns Out To Be Better Than Expectations

I would like to drop a feedback on Frank as I just did my house reno with him. He did such a wonderful job on my new home and my neighbours, friends and family also stated that he did a great job on my house. The house color theme and concept blends in very well. The wood used and carpentry work is good and Frank looked into every detail of the design of the carpentry such as measurement and cutting of my settee making it less bulky and my cabinet door can still open wide at masterbedroom despite of the king size bed. He makes my tiny cute house look spacious. He is also very responsive when I have any enquiries. He takes care of the reno process seamlessly and coordinates well with plumber and electrician well too. Surprisingly, his 3D design turn out exactly the same as the actual one. I am utterly impressed. Importantly his time management is well done as we need to rush moving into house. We don’t have to worry much about the process. I would definitely recommend him to my friends whom would like to reno their house. Great work Frank, thanks for your hardwork and I wish you huat all the way… ?

Nora

Mark Jance / Facebook

Sincere & Trustworthy; Good Planning & Management Skills

Design Story is one of the IDs provided by Qanvast. During the first meeting, they spare their time listening and understand my requirements for the renovation with patience. Design Story also provide constructive advice and suggestion in a professional manner. I find them sincere and trustworthy to handle the project. Entire renovation journey was smooth with Design Story’s good planning and management skills with various contractors, electrician and carpenter. They were also responsive to my queries at all times. Renovation workmanship and carpentry are up to my expectation. Overall, i am satisfy with Design Story’s work and services.

Christie

MIRORIM